What does an Online Facilitator do?

Introduction:

For the context of this question click on: “I’m a Senior who doesn’t have a PC. Can I ride?“

The Answer:

It’s really very simple, although you do need to be good with detail. The basics of what is involved are:

1. Take a call from the Senior;
2. Get their Ride details; both outgoing & return;
3. Put these details into Facebook “Events”;
4. Monitor Facebook replies from HillsCarPal drivers;
5. Call the Senior back with the results, supplying them with driver & pickup details;
6. Take a call from the Senior with feedback of the Ride(s) taken; and
7. Enter the Ride (s) feedback into Facebook’s PollDaddy App.

So, it is something that can be done from anywhere using a PC or smartphone. BUT, while it will be simple for the Online Facilitator it will mean a lot in the lives of Shut-in Seniors.

Posted in: Online Facilitators