What would I do if the client I was transporting was became ill?

by convenor on 19/08/2012

First things first:

  1. CarPal Facilitators tell Seniors who are feeling ill to cancel any planned CarPal trips; and
  2. CarPal does NOT bookings from sick and injured persons for trips to  hospital;

But what to do, if it happens enroute:

  • If a client becomes ill during a trip, pull over safely and render what assistance you can; and
  • If you deem a client’s illness enroute to be a matter of extreme urgency, call an ambulance by dialling 000 and wait where you are for it to arrive;

In the aftermath:

  • As soon as it is possible and practicable to do so, call CarPal Convenor on 0418 229 616 to advise what happened and where things stand;
  • We will provide you with feedback on the Client’s condition when we have this information; and
  • If you incur any additional expenses in attending to the situation, CarPal will reimburse your claim for reasonable expenses arising from the incident.

Posted in: Driving for CarPal Community Rideshare

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